1. Introduction & Data Controller
Reelscoopmatesm Nordic Travel Media AS ("we", "our", or "us"), registered under company number NO 928 471 635 MVA in Bergen, Norway, operates the travel information resource at reelscoopmatesm.surf. As a digital publisher based in the European Economic Area (EEA), we are committed to safeguarding personal information and processing all personal data strictly in conformity with the General Data Protection Regulation (Regulation (EU) 2016/679) and applicable Norwegian privacy statutes (Personopplysningsloven).
2. Categories of Information We Collect
We restrict data collection to the minimum required to provide reliable travel information, maintain server security, and respond to direct communication:
- Voluntary Reader Submissions: When you complete our contact or editorial inquiry form, we receive your name, email address, topic category, and the contents of your message.
- Technical and Server Access Logs: When connecting to our web servers, routine network requests log the connecting Internet Protocol (IP) address, browser user-agent header, requested uniform resource identifier (URI), HTTP response status code, and timestamp. IP addresses are truncated or anonymized in long-term logs.
- Consent Preferences: Your selected cookie preferences are stored locally in your browser’s
localStorageto ensure your preferences are respected across subsequent page views.
3. Legal Bases for Data Processing
Under Article 6 of the General Data Protection Regulation, our legal grounds for processing personal information include:
- Legitimate Interests (Art. 6(1)(f) GDPR): Operating, diagnosing, and securing our digital infrastructure; preventing fraudulent or malicious form submissions; and analyzing aggregated reader behavior to refine our guide content.
- Consent (Art. 6(1)(a) GDPR): Where readers opt in to non-essential analytics or performance cookies via our consent manager.
- Performance of a Contract / Pre-contractual Inquiries (Art. 6(1)(b) GDPR): Responding to direct inquiries, partnerships, or editorial licensing requests submitted through our contact channels.
4. Third-Party Service Processors
We do not sell, rent, or trade reader personal data. In limited operational contexts, data may be processed by trusted infrastructure vendors acting under strict Data Processing Agreements (DPAs):
- Hosting & Content Delivery: Cloud infrastructure providers delivering content caching and denial-of-service mitigation.
- Email Transmission: Secure Simple Mail Transfer Protocol (SMTP) service providers facilitating correspondence when you submit a message through our contact portal.
5. International Data Transfers
Where processing requires transmission of technical data outside the European Economic Area, transfers are governed by standard contractual clauses (SCCs) approved by the European Commission, ensuring recipients maintain security benchmarks equivalent to GDPR protections.
6. Data Retention Policies
Server access log entries are kept for 30 calendar days for threat detection and system stability monitoring before automated deletion. Contact inquiries and editorial correspondence are retained for up to twelve months from the conclusion of our correspondence, unless statutory tax, commercial, or legal record-keeping obligations require prolonged archiving.
7. Your Rights Under GDPR and CCPA
Residents of the European Economic Area, the United Kingdom, and the State of California possess clear statutory rights regarding their personal records:
- Right of Access (Art. 15 GDPR): You have the right to request verification of whether we hold personal records concerning you, along with a free electronic copy of that data.
- Right to Rectification (Art. 16 GDPR): You may request the correction of inaccurate or incomplete personal information.
- Right to Erasure (Art. 17 GDPR): You have the right to request the permanent deletion of personal data when it is no longer needed for its original purpose.
- Right to Restrict or Object (Arts. 18 & 21 GDPR): You may object to data processing grounded in legitimate interests or request processing limitations.
- Right to Data Portability (Art. 20 GDPR): You have the right to receive provided data in a structured, machine-readable format.
- CCPA Non-Discrimination: California residents have the right not to receive discriminatory service or differing editorial access when exercising statutory privacy rights.
8. Data Protection Officer & Supervisory Authority
For questions regarding our privacy practices or to exercise your statutory rights, contact our Data Protection Officer at:
Email: [email protected]
Postal Address: Reelscoopmatesm Nordic Travel Media AS, Attn: Privacy Office, Havnegata 14, 5003 Bergen, Norway
If you believe our processing of your personal information infringes statutory privacy regulations, you have the right to lodge a formal complaint with the Norwegian Data Protection Authority (Datatilsynet, Postboks 458 Sentrum, 0105 Oslo, Norway; visit datatilsynet.no) or your national European supervisory body.